Privacy Policy

1. Who We Are

Emily Audio provides professional live music and audio services for events including weddings, private parties, and corporate functions.

Website: https://emilyaudio.co.uk

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the contact details listed on the website.

2. Information We Collect

Information You Provide

When you contact us or submit an enquiry through the website, we may collect:

• Name
• Email address
• Phone number
• Event details (date, location, venue)
• Any information included in your enquiry message

Information Collected Automatically

When you visit our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Pages viewed
• Date and time of your visit

3. How We Use Your Information

Your information may be used for the following purposes:

• Responding to enquiries and booking requests
• Communicating with you about events or services
• Providing quotes and booking information
• Improving website functionality and user experience
• Maintaining website security and preventing misuse

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Contractual necessity – to provide services requested by you
• Legitimate interests – to operate and improve the website
• Consent – where you opt-in to communications or marketing

5. Cookies & Website Analytics

This website may use cookies and analytics tools to understand how visitors use the site and improve performance and user experience.

Cookies may collect information such as:

• Pages visited
• Time spent on the website
• Browser and device type

You can control or disable cookies through your browser settings at any time.

6. Sharing Your Information

We do not sell or rent personal data.

We may share information with trusted service providers when necessary to operate the website or provide services. These may include:

• Website hosting providers
• Email service providers
• Analytics platforms

These providers process data only on our behalf and are required to keep it secure.

7. Data Retention

Personal data is retained only for as long as necessary to respond to enquiries, manage bookings, or comply with legal obligations.

When data is no longer required, it will be securely deleted.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing
• Request transfer of your data

To exercise these rights, please contact us through the website.

9. Data Security

We take appropriate security measures to protect personal data from loss, misuse, or unauthorised access.

However, no internet transmission can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised date.